Return and Refund policy

At Chirag Lites, we want you to shop with confidence. If for any reason you are not fully satisfied with your purchase, please review our return, refund, and warranty policy below:

✅ Warranty

• All our products come with a 2-year warranty against manufacturing defects.
• Warranty claims cover only product defects under normal usage.
• Physical damage, mishandling, or modifications are not covered under warranty.

🔄 Returns

• We offer a 15-day return policy from the date of delivery.
• To be eligible for a return:
  
• The item must be unused, in its original packaging, and in the same condition as received.
• Proof of purchase (invoice/order confirmation) is required.
• 
  
• Returns will not be accepted if the product is damaged due to improper use or installation.

💳 Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original method of payment within 7–10 working days.
• In case of partial refunds (if applicable), only the amount for eligible products will be refunded.

🚚 Exchanges

• We replace items only if they are defective or damaged on arrival.
• If you need to exchange a product for the same item, contact us at [chiraglitesinfo@gmail.com] .

📩 Contact Us

For any questions related to returns, refunds, or warranty claims, please reach out to us at:

📞 9560680089

📧 chiraglitesinfo@gmail.com